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Value Place - BAD EXPERIENCE

I booked a non-smoking room, double bed. They gave me a smoked in room with a single bed!!! They would not switch rooms and had me wait 2 hours while they ran an air freshener which did not help. It was disgusting. The manager was of no help and would not compensate me for the money that I spent on air fresheners,candles, disinfectant... but the desk person was. {{REDACTED}}
1.3
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
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#1135166
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I’m going to start with the staff. They are nice and courteous to me and apogetic when I have issues here at value place Albuquerque,NM 13001 central ave NE 87123. That is the ones who work in the office. First off, my room has no cold water. I can Yumura the hot...
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1.9
#1126661
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Have stayed at this establishment for a month in Kansas City and night clerk was trying to say that Kansas City has an ordinance about using a small portable gas grill on my tailgate. I was not drinking alcohol and she was completely rude stating false claims about an...
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5.0
#1074531
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Arranged for a 2 week stay. Should have known from the first step into the "lobby" this place was not what it seemed. From the broken wine bottle by the back door to the CONSTANT stink of cigarettes to the obvious on site workers that look like ***. This place is a...
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1.5
#1072881
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After changing names to Woodbridge Suites they had a shooting that left two people injured. I previously posted, "Don't use the f word". Allen Collingsworth is the most incompetent property manager I have ever met. He is damage their brand. Also one of his employees is...
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#1015555
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Value Place Customer Care Review

I was denied of linen and im a customer thats been here for over 5 weeks. I needed new sheets and towels and they told me to wash my own. Someone needs to contact me asap at 704 589 6337
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1015043
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Ridiculous NICKEL and DIME charges. I guess RIPOFF INN didn't go over well with test audience. $10.49 for towels a week (2 towles, 2 wash cloths and a dingy bath mat, for a studio that sleeps 4). $20 a week for decent WiFi, because the free won't even load E-Mail. $29...
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1.4
#973168
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Short Review on December 11, 2016

I NEED CORP. TO contrack me ASAP*** PLEASE IN REFERNCE TO VALUE PLACE NORTHEAST SAN ANTIONO TEXAS 78218 MY # 210-334-7673 LOCATION 6922 I H 35 N PLEASE Please call
#971453
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Place an order on the 25th of September and it was delivered on the 26 which was the next day ipon checking with the front desk daily I'm continued to be yold that it haven't came in but i have the emails and the time that the ups truck deliver it and there still...
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#937994
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Value Place Room Review

I made a week reservation and stay only for two nights. I was charged for week and i am calling them for six times for my refund. Its been 3 weeks until now still make follow for my refund.
#937197
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