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Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability

We have had a absolutely horrible experience at value place. First we showed up at night, our pipes burst in our home and everything was destroyed.

We could not even get to our bank to deposit cash as it was a holiday. We asked for a room as asked if they took cash and they said yes. I go get cash and they denied us a room. Saying hotel was full.

The parkinglot was completely empty. Several days later we got a room. They called the police because im a single dad with a teenage daughter. Police arrived at ten pm.

They looked at my daughters i.d. apologized and left. Then they themselves had a burst water pipe and we have been without water for two days. Did we complain even once?

Oh btw i have a completely clean record, only one speeding ticket. For my daughter and i this has been absolutely the worst experience of our lives. Almost homeless. Treated like criminals or worse super prejudice manager who would not take our cash.

This place i thought was setup to help people with needs in a disaster and yet they have gone above and beyond to treat us like worthless human beings.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Value Place. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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